David Smith, Director at the International Network of Health Workforce Education, will present on the latest innovations in communication and intercultural training at European, national and local level. Health professionals are dealing with constant changes to both the health systems they work in and the patients they serve.
Equipping the health workforce with the skills to deal with this change is of the upmost importance for healthcare educators, researchers and policy makers. Communication and Intercultural Education are two distinct but interrelated topics that are assisting health professionals adapt to their changing environment.
EU mobility and an increased number of displaced persons across the globe now makes intercultural training for health professionals a necessity, especially with the health workforce often being the first point of contact for many migrants.
The EU Skills Panorama (2014) states that health professionals should develop their skills in line with broader societal trends and influences. Researchers and policymakers have also added their voices to calls to develop the range and quality of intercultural competences. Additionally, patients have changed from passive ‘consumers’ of healthcare to active participants, increasing the need for effective communication between all stakeholders in patients’ care packages.
Effective communication between health professionals and patients has been found to have a positive impact on decreasing readmission rates, understanding treatment options, helping to achieve adherence to treatment, increasing the consistency of following a medication schedule, saving costs, and improving overall health outcomes for patients.
17 April, 2018 at 12.30 p.m. (Netherlands time)
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